Privacy Policy

Thank you for using the Meroyatra ticket booking application ("meroyatra.com.np") provided by Total Ticket Management System Pvt. Ltd. ("Company," "we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our App.

Information We Collect a. Personal Information: When you use our App, we may collect personal information such as your name, email address, phone number, and payment details. This information is necessary for ticket booking and account management. b. Transaction Information: We collect information about your bookings, including route details, booking history, and payment information. c. Device Information: We may collect information about the device you use to access our App, including your device type, operating system, and unique device identifiers. d. Location Information: With your consent, we may collect your precise location information to provide location-based services, such as finding nearby bus routes.

How We Use Your Information a. Provide Services: We use your information to process bookings, provide customer support, and improve our services. b. Personalization: We may use your information to personalize your experience, such as suggesting relevant bus routes and promotions. c. Communications: We may send you transaction-related emails, service updates, and promotional messages. You can opt out of promotional emails at any time. d. Analytics: We use your information to analyze App usage, improve our services, and enhance user experience.

Disclosure of Your Information a. Third Parties: We may share your information with third-party service providers to facilitate payment processing, data analysis, and customer support. b. Legal Compliance: We may disclose your information to comply with legal obligations, respond to government requests, or protect our rights, privacy, safety, or property.

Data Security a. We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. b. While we strive to protect your information, we cannot guarantee the security of data transmitted over the internet or stored electronically.

Your Choices a. You can review and update your personal information by accessing your account settings in the App. b. You may opt out of receiving promotional emails by following the instructions in the email. c. You can withdraw your consent for location services through your device settings.

Children's Privacy a. Our App is not intended for use by children under the age of 13. We do not knowingly collect information from children under 13 years old.

Changes to this Privacy Policy a. We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes.

Contact Us a. If you have questions or concerns about this Privacy Policy or our data practices, please contact us at Total Ticket Management System Pvt. Ltd., Bhanimandal-03, Lalitpur, Nepal.

By using the Meroyatra App, you consent to the collection and use of your information as described in this Privacy Policy. Please read this policy carefully and check it periodically for updates.